Privacy Policy for Centre dentaire et d’implantologie Charleroi
Effective Date: September 22, 2023
At Centre dentaire et d’implantologie Charleroi, we are committed to protecting the privacy and security of our patients’ personal information. This Privacy Policy explains how we collect, use, share, and safeguard your personal information in accordance with applicable laws and regulations.
Information We Collect
We collect personal information from our patients in order to provide dental services. This may include, but is not limited to:
• Contact information such as your name, mailing address, email address, and phone number;
• Demographic information such as your age and gender;
• Health information such as medical history, current medications, and allergies;
• Insurance information such as policy number and insurance provider; and
• Biometric information such as dental X-rays and imaging.
How We Use Your Information
We use your personal information to provide dental care, including but not limited to:
• Scheduling appointments;
• Performing dental examinations and treatments;
• Maintaining and updating your dental records;
• Managing patient accounts;
• Sending reminders and follow-up communications; and
• Processing payments and insurance claims.
4949 Charleroi Suites 201 and 301
Montréal-Nord, Quebec
H1G 6L6
514-322-4790 and 514-328-2565
www.dentaireimplantocharleroi.com
We may also use your information to improve our dental services and to comply with legal and regulatory requirements. We collect only the personal information necessary for the purposes identified in this policy. Personal information is not used or disclosed for purposes other than those for which it was collected, unless consent is obtained or required by law. Personal information is retained only for as long as necessary to fulfill these purposes.
How We Collect Information
Personal information is collected through a combination of online and paper forms, in-person interviews, and any communication with the staff of Centre dentaire et d’implantologie Charleroi.
Information Sharing
We do not share your personal information with third parties unless required to provide dental services, such as dental laboratories for the creation of dental appliances, or insurance companies for claims processing. Centre dentaire et d’implantologie Charleroi does not sell, rent, or trade your personal information.
Information will only be shared with your consent or when required by law.
Data Location
Personal information is generally stored or processed in facilities located in Canada. Some data may be processed by third parties outside of Canada. In such cases, Centre dentaire et d’implantologie Charleroi takes reasonable steps to ensure your data is adequately protected.
Information Security
We take reasonable measures to protect your personal information against unauthorized access, use, or disclosure. However, no security system can guarantee absolute protection, and some residual risk always remains.
4949 Charleroi Suites 201 and 301
Montréal-Nord, Quebec
H1G 6L6
514-322-4790 and 514-328-2565
www.dentaireimplantocharleroi.com
Our office uses secure record systems, effective identity and access management, and physical safeguards to protect your information, in accordance with applicable laws and regulations.
Your Rights
You have the right to access, modify, or request the deletion of your personal information. You may withdraw your consent to the collection and use of your personal information at any time. However, this may prevent Centre dentaire et d’implantologie Charleroi from providing certain dental services. You have all rights provided under applicable laws and regulations. To exercise these rights, please contact Lorena Cruz at
rprp@dentaireimplantocharleroi.com.
Changes to Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time to remain compliant and reflect changes in our personal information practices. If we make significant changes, we will notify you by posting a notice or publishing a new version on our website.
Contact Us
If you have any questions about this Privacy Policy or the handling of your personal information, please contact Lorena Cruz at
rprp@dentaireimplantocharleroi.com.
Effective Date
September 22, 2023
Last Updated
September 22, 2023